Permanent Store Assistant – Spitz Carlton Centre

Location: Carlton Centre, Johannesburg, Gauteng

Job Type: Permanent

Posted: 01 October 2026

Closing Date: 07 October 2026

Introduction

Are you passionate about luxury fashion, premium footwear, and delivering world-class customer service? The Spitz Group, a proud division of AVI Limited, is seeking a high-caliber Permanent Store Assistant to join their prestigious store at Carlton Centre in Johannesburg. In this dynamic role, you will represent iconic global and local brands, assist customers with expert styling advice, manage precise cash desk operations, and maintain flawless stockroom organization. If you have an eye for detail, strong numerical accuracy, and 6 to 12 months of retail experience, apply today on applyretail.co.za to step into a rewarding career with a legacy brand!

About the Company

Spitz is synonymous with luxury, style, and uncompromising quality across South Africa. As a flagship division of AVI Limited, Spitz is home to world-renowned footwear, accessory, and lifestyle brands including Carvela, Gianni Chiarini, Lacoste, Nina Roche, Tosoni, and Verve by Kurt Geiger, alongside exclusive fragrances like Carvela Donna & Bello.

At Spitz, excellence is a standard. The company prides itself on offering sophisticated retail environments where employees are trained to deliver bespoke customer experiences. AVI Limited and Spitz foster a performance-driven, supportive, and inclusive culture that values employee development, attention to detail, and a shared passion for premium fashion. Joining Spitz means becoming part of an elite team that celebrates heritage, innovation, and career growth.

Company Summary

• Industry: Premium & Luxury Fashion Retail (Footwear, Accessories & Fragrance)
• Company Size: Large Enterprise (Division of AVI Limited)
• Work Culture: Customer-Centric, Sophisticated, Detail-Oriented, High-Performance
• Location: Carlton Centre, Johannesburg, Gauteng, South Africa

Available Opportunities

Spitz is hiring a Permanent Store Assistant for their Carlton Centre branch. You will play a multi-faceted role combining sales support, customer relationship building, cash desk precision, and stockroom management.

Core Responsibilities:

• Customer Service & Sales Support: Welcoming shoppers, providing expert product knowledge across luxury brands, offering personalized styling advice, and maintaining brand standards on the sales floor.
• Cash Desk Control & Accuracy: Executing cashier duties with absolute precision to maintain zero cash variances, managing daily banking reconciliation, and handling manual transactions efficiently.
• Stock Management & Organization: Conducting weekly stock counts, managing customer orders, maintaining neat stockrooms, and performing routine shoe pairing exercises to ensure display and inventory integrity.
• Store Presentation: Ensuring the retail environment reflects Spitz’s high-end, sophisticated aesthetic at all times.

Key Objectives

Your success as a Permanent Store Assistant will be evaluated by your cash accuracy, sales engagement, and operational precision. Within your first 90 days, you will be expected to:

1. Maintain Zero Cash Variances: Perform all cash register, card, and manual transactions with 100% accuracy and zero balance errors.
2. Uphold Inventory Integrity: Execute accurate weekly stock counts, timely shoe pairing exercises, and efficient storeroom organization to prevent stock loss.
3. Deliver Luxury Customer Service: Actively engage shoppers with expert footwear and accessory guidance to support store sales goals.
4. Master Brand Product Knowledge: Demonstrate in-depth knowledge of core ranges (Carvela, Lacoste, Tosoni, etc.) and fragrance extensions.

What You Will Learn

Working at Spitz provides specialized exposure to premium retail management and luxury sales techniques. In this role, you will gain expertise in:

• Luxury Clienteling & Styling: Techniques for high-end approach selling, building customer loyalty, and styling premium footwear and accessories.
• Precision Cash & Banking Controls: Mastery of cash desk management, daily store reconciliation, and manual transaction governance in a high-value retail setting.
• Advanced Stockroom Operations: Efficient inventory control systems, merchandise pairing protocols, and customer order management.
• Visual Merchandising Standards: Upholding luxury store aesthetics and visual guidelines set by top international and local brands.

What You Will Gain

Joining Spitz and the AVI Limited family brings exceptional benefits and professional growth:

• Permanent Employment Security: A stable, full-time position within a premier retail empire.
• Continuous Training & Development: Access to specialized retail training programs to refine your sales and operational skills.
• Prestige & Brand Association: The pride of representing leading global footwear and fashion labels.
• Career Progression: Clear pathways for advancement into Senior Store Assistant, Assistant Store Manager, or Store Manager roles within the AVI Group.

Experience & Qualifications

Minimum Requirements:

• Grade 12 / Matric certificate (Essential).
• 6 months to 1 year of retail experience (fashion or luxury retail experience strongly preferred).
• Strong numerical ability and high precision in handling financial transactions.
• Passion for high-end fashion, footwear, and premium customer service.
• Detail-oriented mindset with the ability to adhere strictly to operational standards.
• Excellent interpersonal, verbal communication, and relationship-building skills.
• Willingness and flexibility to work retail hours, including weekends, public holidays, and peak shopping shifts.

Interview Questions to Prepare For

Candidates applying on applyretail.co.za should prepare to answer the following interview questions during the selection process:

1. “How do you ensure zero errors and maintain accuracy when managing the cash desk during busy hours?”
   • Tip: Focus on concentration, double-checking cash/card figures, and strictly following Spitz’s cash handling procedures.
2. “How would you approach a customer who is looking for a luxury pair of shoes like Carvela, but isn’t sure about the fit or style?”
   • Tip: Discuss active listening, offering expert product knowledge, demonstrating footwear care, and suggesting matching accessories or fragrances.
3. “Why is shoe pairing and stockroom organization crucial in a premium store like Spitz?”
   • Tip: Explain how quick stock retrieval improves the customer experience and how proper pairing protects high-value inventory.
4. “Why do you want to build a long-term retail career with Spitz and AVI Limited specifically?”
   • Tip: Highlight your admiration for Spitz’s luxury legacy, high standards, and your goal to grow within AVI’s retail division.

Career Advice for Applicants

To ensure your application stands out on applyretail.co.za:

• Highlight Fashion/Luxury Experience: Clearly feature any previous fashion, footwear, or premium customer service experience on your CV.
• Emphasize Accuracy & Numerical Skills: Mention specific instances where you managed cash registers, stock counts, or administrative accuracy in past roles.
• Check Location Convenience: Confirm that commuting to Carlton Centre in central Johannesburg for standard retail shifts is convenient for you.
• Apply Before the Closing Date: Be sure to complete and submit your application prior to 07 October 2026.

How to Apply & Frequently Asked Questions

How to Apply:

1. Click the “Apply Now” button below on applyretail.co.za.
2. Upload your CV, Matric certificate, ID document, and contactable references.
3. Complete the online application form and screening questions regarding your experience and shift availability.

Frequently Asked Questions (FAQ):

• Is this a permanent or temporary position? This is a full-time, permanent position with The Spitz Group at Carlton Centre.
• What experience is required? A minimum of Grade 12 and 6 to 12 months of retail experience (preferably in fashion or footwear) is required.
• When will applicants be contacted? Shortlisting takes place shortly after the closing date on 07 October 2026. If you have not heard back within three weeks, please consider your application unsuccessful.

Apply now