Location: Olympus, Pretoria, Gauteng
Job Type: Permanent
Posted: 01 October 2026
Closing Date: 07 October 2026
Introduction
Are you passionate about customer care, retail excellence, and helping growing families find the best products for their little ones? Dis-Chem Baby City is seeking a dedicated Sales Assistant to join their store team in Olympus, Pretoria. In this multi-faceted role, you will be responsible for delivering exceptional customer service, maintaining high merchandising standards, managing shelf stock levels, and processing transactions accurately at the point of sale. If you have up to a year of retail experience and a warm, helpful attitude, apply today on applyretail.co.za to build your career with a premier mother-and-baby retailer!
About the Company
Baby City, a specialist division of Dis-Chem Pharmacies Limited, is South Africa’s leading retail destination for baby products, nursery furniture, wear, and infant care essentials. Known for providing comprehensive solutions and trusted guidance to expectant and new parents, Baby City combines specialist product range depth with the operational backing of the Dis-Chem Group.
At Dis-Chem Baby City, store culture centers around empathy, product excellence, and customer trust. As an equal-opportunity employer, Dis-Chem Baby City actively supports diversity, transformation, and Employment Equity targets—including the recruitment of people with disabilities. Joining the team at Baby City Olympus offers a supportive work environment where employees gain extensive retail training, stable benefits, and long-term career advancement opportunities.
Company Summary
- Industry: Specialized Retail (Baby, Nursery & Infant Care)
- Company Size: Large Enterprise (Part of Dis-Chem Group)
- Work Culture: Customer-Centric, Empathetic, Performance-Driven, Equal-Opportunity
- Location: Olympus, Pretoria, Gauteng, South Africa
Available Opportunities
Dis-Chem Baby City is hiring a permanent Sales Assistant for their Olympus branch. You will play a vital role on the shop floor, balancing customer consultation, shelf maintenance, promotional setup, and point-of-sale register operations.
Core Responsibilities:
- Customer Service & Sales Support: Greeting customers, providing product advice on baby essentials, resolving queries promptly, and building long-term customer relationships.
- Point-of-Sale (POS) Operations: Processing customer purchases (cash, card, vouchers, coupons), verifying payments accurately, and scanning loyalty cards alongside partner accelerator cards.
- Merchandising & Floor Maintenance: Keeping shelves neatly stocked, ensuring correct pricing/labeling, flattening boxes, and managing product sell-by dates to prevent expired stock on shelves.
- Promotional Execution: Setting up stable promotional displays, putting up posters and price tickets on time, and taking down end-of-campaign stock promptly.
- Stock & Inventory Control: Assisting with stock counts, off-loading deliveries, reporting low/damaged stock, and managing customer stock files.
Key Objectives
Your success as a Sales Assistant at Baby City Olympus will be evaluated by your store floor presentation, customer feedback, and transaction accuracy. Within your first 90 days, you will be expected to:
- Maintain High Visual Standards: Ensure product aisles and promotional displays are fully stocked, correctly priced, and neatly arranged at all times.
- Execute Precision Cash Handling: Perform point-of-sale transactions accurately, adhering strictly to Dis-Chem cash handling procedures and drop-safe SOPs.
- Uphold Product Quality Control: Conduct regular shelf checks to identify and report damaged or near-expiry items immediately to management.
- Drive Loyalty Engagement: Consistently offer and scan Dis-Chem Clubcard and partner loyalty cards for all customer purchases.
What You Will Learn
Working at Baby City Olympus offers comprehensive exposure to specialized FMCG retail management and parent-focused customer engagement. Through this role, you will develop expertise in:
- Specialized Product Knowledge: Understanding baby gear, nursery requirements, infant nutrition, and health accessories to offer tailored advice.
- Retail POS & Partner Loyalty Systems: Operating point-of-sale register hardware and integrating multi-partner loyalty benefit programs.
- Merchandising & Promotional Setup: Implementing visual display standards, promotional ticket placements, and shelf rotation procedures.
- Inventory Control & Loss Prevention: Best practices for handling merchandise safely, receiving stock, and reducing store shrinkage.
What You Will Gain
Joining Dis-Chem Baby City comes with permanent employment stability and valuable employee benefits:
- Market-Related Remuneration: Competitive salary with structured career growth opportunities.
- Comprehensive Benefits Package: Access to medical aid cover, provident fund contributions, and a staff account facility.
- Specialist Retail Experience: Expertise within the high-demand mother-and-baby retail sector.
- Group Growth Opportunities: Pathways for career progression across the broader Dis-Chem Pharmacies store network.
Experience & Qualifications
Minimum Requirements:
- Grade 12 / Matric qualification (Essential).
- Up to 6 months of cashier/retail experience, with a minimum of 1 year overall retail work experience.
- Basic computer skills (MS Word, Excel, Outlook) and sound numerical ability.
- Strong command of spoken and written English.
- Honest, trustworthy, and detail-oriented with good problem-solving skills.
- South African citizenship with clear credit and criminal records.
- Willingness and flexibility to work retail hours, including weekends, public holidays, and evening shifts.
Advantageous Criteria:
- Certificate or qualification in Retail Business Management.
Interview Questions to Prepare For
Candidates applying on applyretail.co.za should prepare to answer the following interview questions during the selection process:
- “How do you ensure customer service remains friendly and attentive when balancing floor stocking and till duties?”
- Tip: Emphasize multitasking, keeping an eye on shoppers while stocking, prioritizing customer queries, and maintaining a welcoming attitude.
- “How do you handle a situation where a customer identifies a price discrepancy on a baby product?”
- Tip: Mention checking the shelf label politely, reassuring the customer, and bringing the discrepancy to store management for immediate sign-off.
- “Why is shelf rotation and checking sell-by dates especially important in a baby retail environment?”
- Tip: Highlight infant safety, product freshness, brand trust, and compliance with store quality standards.
- “Why do you want to build your retail career with Dis-Chem Baby City at the Olympus branch?”
- Tip: Express your passion for helping new parents, admiration for the Dis-Chem Group’s reputation, and commitment to service excellence.
Career Advice for Applicants
To ensure your application stands out on applyretail.co.za:
- Detail Retail & POS Experience: Explicitly state your total retail background and cashiering experience on your resume.
- Verify Location & Commute: Confirm that traveling to the Olympus area in Pretoria for standard retail shifts is convenient for you.
- Highlight Accuracy & Integrity: Emphasize any previous responsibilities involving stock counts, pricing accuracy, or cash register balancing.
- Apply Before 07 October 2026: Ensure your CV, Matric certificate, and supporting documents are submitted prior to the closing date.
How to Apply & Frequently Asked Questions
How to Apply:
- Click the “Apply Now” button below on applyretail.co.za.
- Upload your CV, Matric certificate, ID document, and contactable references.
- Complete the online screening form regarding your retail experience, background checks, and shift availability.
Frequently Asked Questions (FAQ):
- Is this a permanent or temporary position? This is a full-time, permanent Sales Assistant role with Dis-Chem Baby City in Olympus.
- What benefits are offered? Successful candidates receive a market-related salary, medical aid, provident fund, and staff account access.
- When will applicants be notified? Only shortlisted applicants will be contacted. If you have not heard from Dis-Chem Baby City within two weeks after the closing date (07 October 2026), please consider your application unsuccessful.
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