Store Manager at PEP

Company Profile: PEP

PEP is Africa’s largest single-brand retailer, known for providing affordable clothing, footwear, and home goods to millions. The company culture is built on the “Dynamo” spirit—working in teams to make customers look and feel good while maintaining a world-class, high-efficiency retail environment.

Job Description

The Store Manager is responsible for leading a team to meet key business KPIs, including increasing sales, controlling costs, and mitigating risks such as stock loss. You will ensure the store meets world-class standards through effective administration and leadership of your team.

Key Responsibilities

• Sales Growth: Increase sales by focusing on superior customer service, maintaining store image, and implementing promotions.
• Stock & Risk Management: Minimize stock loss by fostering a healthy store culture and strictly following security and cash handling procedures.
• Cost Control: Manage store expenses in line with PEP’s “low-cost culture” by driving operational efficiencies.
• Administration: Ensure all in-store administrative duties are completed according to company guidelines.
• Team Leadership: Lead, train, and coach a team of “Dynamos,” taking full responsibility for their performance.
• Store Standards: Maintain general health, safety, and housekeeping standards to ensure a world-class shopping environment.

Job Requirements

• Education: Grade 12 is essential.
• Preferred Education: A degree or diploma in a business or retail-related field is an advantage.
• Experience: Ideally 1–2 years of experience in a retail environment within a leadership role.
• Language: Proficient in English.
• Technical Skills: Computer literacy (Microsoft or Google GSuite) is an advantage.

Required Attributes

• Leadership: Strong managerial capabilities, including the ability to plan, lead, organize, and control.
• Resilience: Ability to work under pressure in a fast-paced environment and willing to work retail hours.
• Interpersonal Skills: Strong communication skills and a passion for delivering a world-class customer experience.
• Integrity: Demonstrating honesty and a willingness to go the “extra mile” for the business

Apply here