Location: Sandton, Johannesburg, Gauteng

Job Type: Full-Time

Posted: 05 October 2026

Closing Date: 07 October 2026

TA Specialist: Noli Madikane

Introduction

Are you an experienced banking professional with strong sales coaching, data analysis, and process optimization skills? Nedbank is looking for a driven Floorplan Sales Support specialist to join their team in Sandton, Johannesburg. In this dynamic technical role, you will support sales and service strategies across the branch network, drive brand activation, optimize cross-selling levers, reduce application errors, and coach store teams to achieve sales targets. If you have 2 to 3 years of management and banking experience, apply today on applyretail.co.za!

About the Company

Nedbank is one of South Africa’s premier financial institutions, offering wholesale and retail banking services, wealth management, and corporate solutions. Driven by its purpose to use financial expertise to do good, Nedbank is recognized for its commitment to sustainability, digital innovation, and transformation.

At Nedbank, company culture is built on trust, innovation, accountability, and continuous professional development. Operating within the “Manage Self: Technical” leadership pipeline, Nedbank employees benefit from structured career progression, collaborative working environments, and the opportunity to shape the future of banking across South Africa.

Company Summary

  • Industry: Financial Services & Retail Banking
  • Company Size: Enterprise Leader (Major South African Banking Group)
  • Work Culture: Innovation-Led, Performance-Driven, Inclusive, Customer-Centric
  • Location: Sandton, Johannesburg, Gauteng, South Africa

Available Opportunities

Nedbank is recruiting a Floorplan Sales Support specialist for their Sandton head office location. You will collaborate with branch managers, sales leads, and regional stakeholders to enhance customer service delivery, analyze sales performance data, and drive retail banking growth.

Core Responsibilities:

  • Sales Strategy & Performance Driving: Identifying sales gaps, monitoring daily sales disciplines, and coaching branch teams on strategic sales levers to boost cross-selling and account activation.
  • Service Excellence & Breakdown Resolution: Analyzing customer feedback trends to identify service breakdowns, conducting workshops, and driving corrective measures across the branch network.
  • Data Quality & Compliance Management: Monitoring application errors, ensuring high data quality, and auditing sales claims and leads to align with Nedbank governance and regulatory policies.
  • Local Marketing & Portfolio Growth: Planning and executing local area marketing initiatives, driving net-new acquisition, and monitoring regional sales budgets to prevent overspend.
  • Stakeholder Collaboration & Process Optimization: Partnering with key stakeholders to introduce improved operational processes, support digital activation, and share market insights.

Key Objectives

Your success as Floorplan Sales Support will be measured by branch network performance, data accuracy, and compliance standards. Within your first 90 days, you will be expected to:

  1. Reduce Application Error Rates: Identify frequent data entry errors across the branch network and implement targeted coaching to improve application quality.
  2. Drive Cross-Sell & Digital Activation: Boost the uptake of digital banking channels and cross-sell ratios by identifying lost opportunities and executing floorplan interventions.
  3. Resolve Service Breakdown Trends: Analyze customer feedback systems to implement corrective action plans that raise overall service delivery scores.
  4. Audit Sales Compliance: Conduct regular checks on sales claims, leads, and policy adherence to ensure 100% compliance with risk and regulatory frameworks.

What You Will Learn

Stepping into this specialist role at Nedbank offers deep exposure to enterprise sales support, banking analytics, and operational leadership. Through this role, you will build expertise in:

  • Advanced Banking Sales Analytics: Analyzing customer data, tracking lead conversion, and evaluating revenue-generating portfolio levers.
  • Branch Operations & Governance SOPs: Deepening knowledge of FAIS regulations, National Credit Act frameworks, RE1 compliance, and Nedbank risk controls.
  • Sales Coaching & Enablement: Mastering methodologies to observe, train, and coach retail banking teams on high-conversion sales tools.
  • Process Optimization & Local Marketing: Planning targeted area campaigns and streamlining operational workflows to drive net-new client acquisition.

What You Will Gain

Joining Nedbank in Sandton opens doors to competitive financial sector benefits and leadership progression:

  • Market-Leading Remuneration: Competitive corporate banking salary with performance incentives and staff banking benefits.
  • Structured Professional Growth: Clear career pathways through Nedbank’s technical and managerial streams.
  • Professional Development Support: Access to formal training, FAIS/RE1 qualification pathways, and coaching accreditations.
  • Corporate Exposure: Experience working at Nedbank’s corporate hub in Sandton alongside industry leaders.

Experience & Qualifications

Essential Minimum Requirements:

  • Grade 12 / Matric / National Senior Certificate.
  • 2 to 3 years of combined management and banking experience.
  • Solid understanding of credit, risk, and financial management principles.
  • Strong knowledge of banking systems, governance, risk controls, and regulatory frameworks.
  • Excellent communication, data analysis, and planning/organizing skills.

Preferred / Advantageous Qualifications:

  • Certificate or Diploma in Project Management or Marketing.
  • Coaching accreditation or FAIS Qualification.
  • Regulatory Examination 1 (RE1) Qualification.

Interview Questions to Prepare For

Candidates applying on applyretail.co.za should prepare to answer the following interview questions during Nedbank’s selection process:

  1. “How do you analyze branch sales data to identify performance gaps and implement corrective coaching?”
    • Tip: Explain your step-by-step approach to reviewing conversion rates, lead usage, and application error logs before conducting targeted branch workshops.
  2. “Can you share an example of how you reduced application errors or improved compliance in a banking environment?”
    • Tip: Highlight root-cause analysis, training intervention, establishing regular compliance checks, and monitoring error reductions over time.
  3. “How do you manage local area marketing budgets to maximize ROI without overspending?”
    • Tip: Discuss aligning campaign plans with high-potential customer segments, tracking acquisition metrics, and monitoring expenditure closely against allocations.
  4. “Why do you want to advance your banking career as Floorplan Sales Support with Nedbank in Sandton?”
    • Tip: Emphasize your passion for retail banking efficiency, your alignment with Nedbank’s culture, and your track record in sales enablement.

Career Advice for Applicants

To ensure your application stands out on applyretail.co.za:

  • Highlight Banking & Leadership Experience: Ensure your 2-3 years of banking and management experience are clearly detailed on your resume.
  • Detail Qualifications & Certifications: Include any FAIS, RE1, Project Management, or Marketing qualifications prominently.
  • Confirm Sandton Commute: Verify that traveling to Nedbank’s Sandton office for regular operational shifts is manageable for you.
  • Apply Before 07 October 2026: Submit your application, updated CV, and qualification certificates prior to the closing date.

How to Apply & Frequently Asked Questions

How to Apply:

  1. Click the “Apply Now” button below on applyretail.co.za.
  2. Upload your CV, Matric certificate, tertiary/banking qualifications, ID copy, and references.
  3. Complete the online screening questionnaire using reference number Req #: 148087.

Frequently Asked Questions (FAQ):

  • What is the application closing date? Applications close on 07 October 2026.
  • Who is the Talent Acquisition Specialist for this role? The TA Specialist is Noli Madikane.
  • Is FAIS or RE1 mandatory at application? While Grade 12 and 2-3 years of banking experience are essential minimums, having FAIS, RE1, or coaching accreditations is strongly preferred and advantageous.

Apply now


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