Company Profile: Clicks Clinics
Clicks is South Africa’s leading health and beauty retailer. Their in-store clinics provide affordable, accessible primary healthcare to millions. As a Clicks Nurse, you represent the “professional heart” of the store, bridging the gap between retail convenience and clinical excellence.
2. Job Description: The Dual Role
The Nursing Practitioner role is divided into two distinct halves:
- Clinical Excellence: Providing professional nursing services (immunizations, baby wellness, phlebotomy, and primary care).
- Commercial Viability: Managing the clinic as a profitable unit by marketing services, managing stock, and growing a loyal client base.
3. Key Responsibilities & Services
You will be expected to be a “Generalist” capable of handling a wide variety of patient needs:
- Maternal & Child Health: “Well baby” clinics, growth monitoring, and pediatric immunizations.
- Preventative Care: Lifestyle screenings (glucose, cholesterol, blood pressure) and adult vaccinations (Flu, Travel).
- Primary Healthcare: Treating minor ailments, wound care, and performing Phlebotomy (drawing blood for lab tests).
- Administration: Maintaining electronic patient records (Allegra/Unisolv), managing bookings, and ensuring all services are billed correctly.
- Cold Chain Management: A critical task involving the strict monitoring of fridge temperatures to ensure vaccines and medicines remain effective.
4. Competencies & Work Etiquette
Because you work inside a busy mall (Eastrand Mall), your work etiquette must be exceptional:
- Entrepreneurial Thinking: You are encouraged to run “Health Days” and network with local doctors to bring more patients into your clinic.
- Independence: You often work alone in the clinic, meaning you must be confident in your decision-making and emergency management.
- Patient Confidentiality: Strict adherence to POPIA and SANC regulations regarding patient data is non-negotiable.
- Integration: You must work closely with the Pharmacists and the Store Manager to ensure a smooth “referral loop” (e.g., referring a patient to the pharmacist for OTC medication).
Leave a Reply