Location: Polokwane Central, Limpopo, South Africa
Company: Pedros Flame Grilled Chicken
Division: Store Operations (New Store Launch)
Job Type: Full-Time, Permanent
Work Level: Entry Level
Posted: 30 August 2026
Closing Date: 31 October 2026
About the Company
Pedros is one of South Africa’s fastest-growing quick-service restaurant (QSR) chains, famous for serving vibrant, high-quality, flame-grilled chicken paired with signature spices and delicious sides. Through rapid national expansion, Pedros has established a strong presence by combining exceptional food quality, generous portions, and affordable pricing with lively, welcoming store environments.
The workplace culture at Pedros is high-energy, fast-paced, customer-obsessed, and family-oriented. As part of a brand-new store opening in Polokwane Central, front-counter and cash management teams operate in dynamic launch environments where speed of service, numerical accuracy, warm hospitality, and teamwork are prioritized from day one. Joining Pedros Polokwane Central connects you with an expanding national brand offering clear pathways for personal development and retail growth.
Company Summary
- Industry: Quick-Service Restaurant (QSR), Fast Food & Flame-Grilled Catering
- Company Size: Rapidly Growing National Enterprise (Pedros Store Network)
- Work Culture: High-Energy, Family-Oriented, Fast-Paced, Customer-Centric
- Location: Polokwane Central, Limpopo, South Africa
Available Opportunities
Pedros is recruiting a Cashier on a full-time, permanent basis for their brand-new store launch in Polokwane Central, Limpopo. Serving as the primary face of the restaurant at the front counter, you will process customer meal orders, handle cash and digital transactions, suggest active promotional upsells, manage checkout queues, and ensure high levels of guest satisfaction.
Core Responsibilities:
- Order Processing & POS Operations: Taking customer food orders accurately, inputting meal customisations into Point-of-Sale (POS) touchscreens, and maintaining fast, friendly counter flow.
- Cash Handling & Payment Reconciliation: Managing cash, credit/debit card terminals, and digital mobile payments responsibly while ensuring exact till balances and zero cash variances.
- Sales Generation & Upselling: Actively promoting daily store specials, combos, sides, beverages, and desserts to maximize average basket size and achieve turnover goals.
- Queue Management & Guest Service: Welcoming shoppers warmly, managing order queues efficiently during peak trading hours, and addressing basic guest queries with a professional attitude.
- End-of-Shift Balancing & Cash Drops: Balancing daily cash drawers against POS sales summaries, performing secure float drops, and submitting accurate shift reconciliation reports.
- Counter Sanitation & Asset Protection: Maintaining immaculate front-counter cleanliness, sanitizing order touchpoints, safeguarding company funds, and adhering to loss-prevention SOPs.
Key Objectives
Your success as a Cashier at Pedros Polokwane Central will be evaluated by register speed, till balance accuracy, promotional upselling conversion rates, and customer review scores. Within your first 90 days, you will be expected to:
- Maintain 100% Cash-Up Accuracy: Process all front-counter cash and card transactions without till shortages, overages, or tender errors.
- Master POS System Shortcuts: Operate internal POS software with speed and precision to keep order processing times low during peak lunch and dinner rushes.
- Achieve Weekly Upselling Targets: Consistently suggest combo upgrades and promotional add-ons to increase customer basket totals.
- Deliver Exceptional Hospitality: Maintain a warm, engaging, and patient demeanor with all store guests to establish a strong repeat customer base in Polokwane Central.
What You Will Learn
Stepping into a front-counter cashier role during a brand-new Pedros store launch provides comprehensive operational experience in high-volume QSR systems. In this position, you will build expertise in:
- High-Volume POS & Till Operations: Hands-on mastery of digital point-of-sale systems, card machines, mobile payment integration, and daily float balancing.
- Consultative QSR Upselling Techniques: Proven front-counter communication strategies for cross-selling food items and driving restaurant turnover.
- Cash Governance & Loss Prevention: Best practices for handling currency, managing register drops, auditing transaction logs, and maintaining tight financial controls.
- Customer Relationship & Escalation Management: Skills in queue control, conflict resolution, active listening, and guest service excellence under pressure.
What You Gain
Joining Pedros as a foundational member of a new store launch team brings competitive rewards, strong job stability, and continuous career development:
- Permanent QSR Appointment: Full-time, stable employment contract within a premier South African fast-food brand.
- Market-Related Remuneration & Incentives: Competitive base salary package accompanied by staff meals on duty and performance recognition rewards.
- Comprehensive Brand & POS Training: Structured initial training covering POS operations, customer service standards, and cash handling procedures.
- New Store Growth Pathways: Direct opportunities for high-performing cashiers to advance into Front-of-House Supervisor, Shift Leader, or Assistant Store Manager roles.
Experience & Qualifications
Essential Minimum Requirements:
- Grade 12 / Matric qualification or equivalent experience.
- Strong basic numerical accuracy and mental math capabilities.
- Exceptional interpersonal, communication, and customer service skills with a warm, friendly personality.
- High level of personal integrity, honesty, and attention to detail when handling cash.
- Ability to work effectively under pressure in a fast-paced, high-volume environment.
- Well-groomed, neat, and professional personal presentation.
- Full flexibility to work rotating shift rosters, including early mornings, late evenings, weekends, and public holidays.
Advantageous Criteria:
- Previous experience as a Cashier, Front Counter Host, or Retail Sales Assistant in a QSR, fast-food, or retail environment.
Interview Questions to Prepare For
Candidates applying on applyretail.co.za should prepare to answer the following interview questions during the selection process:
- “How do you ensure 100% accuracy when handling cash transactions during an extremely busy lunch rush?”
- Tip: Detail counting change back carefully, double-checking tender amounts on the POS screen, staying focused under pressure, and keeping high-denomination notes separate until the transaction is complete.
- “How do you approach upselling a side item or beverage to a customer who orders a standard meal?”
- Tip: Explain offering a specific recommendation enthusiastically—such as suggesting a large signature sauce, extra sides, or a refreshing beverage—rather than asking a generic question.
- “How do you handle a scenario where a customer is dissatisfied with their order or waiting time?”
- Tip: Emphasize listening attentively, apologizing sincerely for the inconvenience, offering an immediate solution or replacement in line with store policy, and notifying the Shift Supervisor promptly.
- “Why do you want to join the brand-new Pedros launch team in Polokwane Central as a Cashier?”
- Tip: Express your passion for customer service, your admiration for Pedros’ vibrant brand and delicious menu, and your commitment to building a successful career with the new store team.
Career Advice for Applicants
To ensure your application stands out on applyretail.co.za:
- Highlight Numeracy, POS & Cashier Experience: Explicitly feature any past cashier, POS, retail, or customer service experience, along with your strong math skills, at the top of your CV.
- Emphasize Honesty & Grooming: Highlight your personal integrity, attention to detail, and commitment to maintaining a professional appearance on the front counter.
- Confirm Polokwane Central Commute: Verify that living in or commuting to Polokwane Central, Limpopo, for flexible restaurant shift rosters is practical for you.
- Apply Before 31 October 2026: Complete your profile and submit your updated CV, certified Matric certificate, ID copy, and contactable references before the closing deadline.
How to Apply
- Click the “Apply Now” button below on applyretail.co.za.
- Upload your CV, Grade 12 / Matric certificate, ID document, and contactable references.
- Complete the official online Pedros application form for the Cashier position in Polokwane Central.
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