Lead Retail Associate / Lead (Full-Time) – Nike Store Eastpoint

Location: Eastpoint, Cnr Rietfontein & North Rand Rd, Johannesburg, Gauteng 2196

Job ID: R-94252

Job Type: Full-Time (40 Hours)

Posted: Recently

Closing Date: Open until filled

Introduction

Are you ready to lead, inspire, and elevate the consumer journey for one of the world’s most iconic sports brands? Nike Eastpoint is seeking a high-energy Lead Retail Associate / Retail Lead (40 hours) to join their team in Johannesburg, Gauteng. In this pivotal full-time leadership role, you will coach and motivate store team members, drive daily sales targets, and deliver a premium Nike brand experience on the shop floor. If you have a passion for athletic performance, team leadership, and streetwear culture, apply today on applyretail.co.za to step up your career with NIKE, Inc.!

About the Company

NIKE, Inc. does more than outfit the world’s best athletes—it is a global platform for innovation, self-expression, and pushing human potential. Driven by a single mission—To bring inspiration and innovation to every athlete* in the world (*if you have a body, you are an athlete)—Nike leads the sport and fashion industry through cutting-edge footwear, athletic apparel, and digital consumer experiences.

At Nike, company culture thrives on diversity, equity, inclusion, and imagination. Nike store teams operate in an electric, high-performance environment where every employee is empowered to think, dream, create, and lead. Joining Nike means becoming part of an inclusive workplace that values personal growth, rewards top performance, and fosters a collaborative winning mindset across all global retail locations.

Company Summary

• Industry: Retail, Sportswear, Footwear & Fashion
• Company Size: Global Enterprise (Worldwide Market Leader)
• Work Culture: High-Energy, Diverse & Inclusive, Innovative, Performance-Driven
• Location: Eastpoint, Johannesburg, Gauteng, South Africa

Available Opportunities

Nike Eastpoint is hiring a Retail Lead (40 Hours Full-Time) to oversee daily floor operations, direct team workflows, and ensure the store complies strictly with Nike standards and guidelines. While specializing in one primary area, Leads support store management cross-functionally across three core pillars:

Core Responsibilities & Specialization Pillars:

• Commercial Leadership: Supporting efficient product receiving, inventory accuracy, visual merchandising standards, and monthly product launches.
• Athlete Experience: Coaching, mentoring, and equipping store teammates (Athletes) to maintain an excellent, high-motivation work atmosphere.
• Consumer Experience: Leading by example on the sales floor to bring the Nike consumer journey to life through exceptional customer engagement.
• Store Operations: Partnering with store leadership to identify and resolve operational problems, drive digital services, and achieve sales targets.

Key Objectives

Your success as a Retail Lead at Nike Eastpoint will be measured by your team leadership, operational execution, and commercial performance. Within your first 90 days, you will be expected to:

1. Coach & Elevate Teammates: Build a supportive team environment by coaching peers on product sales techniques and service standards.
2. Drive Sales & Digital Services: Support floor management to consistently meet or exceed monthly store sales targets and promotional campaign goals.
3. Ensure Visual & Inventory Integrity: Maintain seamless stockroom-to-floor product flow, accurate inventory records, and premium visual presentation.
4. Be a Brand Ambassador: Exemplify Nike standards, safety guidelines, and customer service excellence across all daily shifts.

What You Will Learn

Serving as a Retail Lead at Nike provides top-tier commercial training and leadership development in global retail. Through active coaching and store management collaboration, you will develop expertise in:

• Team Coaching & Performance Management: Practical methods for motivating peers, managing daily task delegation, and driving team productivity.
• Retail Commercial Analytics: Understanding how visual merchandising, stock availability, and promotional launches impact store sales metrics.
• Omnichannel Consumer Service: Leading seamless retail floor operations that blend digital services with in-person consumer engagement.
• Inventory & Product Launch Execution: Managing floor readiness, launch calendars, stock receiving efficiency, and merchandise loss prevention.

What You Will Gain

Nike offers one of the best compensation and total rewards packages in the retail industry:

• Competitive Package: Market-leading base pay with monthly performance-based incentive opportunities.
• Employee Perks: Generous online and in-store Nike employee discounts, plus a brand-new Nike outfit to wear on the sales floor.
• Inclusive Environment: A supportive workplace that prioritizes Diversity, Equity, and Inclusion (DEI).
• Career Growth: Unrivaled professional development opportunities within NIKE, Inc.’s global retail network.

Experience & Qualifications

Requirements:

• Grade 12 / Matric certificate (Essential).
• Prior customer service and/or retail store experience (Preferred).
• Demonstrated ability to manage, lead, and coach a small team of peers.
• Effective communication skills, strong collaborative mindset, and passion as a brand ambassador.
• Proven understanding of product sales techniques and customer engagement.
• Schedule flexibility to work full-time retail hours (40 hours per week), including days, evenings, weekends, and public holidays based on store needs.

Interview Questions to Prepare For

Candidates applying on applyretail.co.za should prepare to answer the following interview questions during Nike’s hiring process:

1. “How do you motivate and coach teammates on the sales floor during a busy trading period?”
   • Tip: Highlight leading by example, giving positive reinforcement, clear communication, and keeping team energy high.
2. “Can you give an example of how you solved an inventory or visual display problem in a previous role?”
   • Tip: Focus on your attention to detail, teamwork, initiative, and adherence to brand standards.
3. “How do you bring Nike’s mission and brand culture to life for every customer who walks in?”
   • Tip: Connect your personal passion for sport, fitness, or fashion with Nike’s commitment to world-class customer service.
4. “How do you handle competing priorities between stock replenishment, floor service, and visual setups?”
   • Tip: Emphasize time management, effective task delegation, and prioritizing the consumer experience above all.

Career Advice for Applicants

To stand out during Nike’s Hiring Game Plan on applyretail.co.za:

• Prepare for the Interactive Assessment: For retail roles, Nike utilizes a 10–20 minute interactive chat assessment—be authentic, energetic, and customer-focused in your responses.
• Highlight Leadership & Coaching: Emphasize any past experience where you led projects, trained new staff, or supervised shift workflows.
• Show Brand Passion: Let your enthusiasm for Nike products, athletic culture, and teamwork shine through on your CV.
• Ensure Availability: Confirm on your application that you are fully available for a 40-hour full-time roster across weekdays, weekends, and holidays.

How to Apply & Frequently Asked Questions

How to Apply:

1. Click the “Apply Now” button below on applyretail.co.za (Reference Job ID: R-94252).
2. Upload your updated CV, Grade 12 certificate, and contactable references.
3. Complete the interactive online assessment and screening questions.

Frequently Asked Questions (FAQ):

• What is the contract commitment? This is a full-time position requiring 40 working hours per week at Nike Store Eastpoint.
• What is the Nike hiring process for retail roles? After submitting your application, you will complete a 10–20 minute interactive online chat assessment before being invited for an interview.
• Are employee uniforms provided? Yes, successful candidates receive a brand-new Nike outfit to wear with their team on the sales floor, along with generous staff discounts.

Apply now