Location: Centurion Mall, Gauteng Store Code: 6358 Job Type: Full-time
The Role: Leading Dynamos
In the PEP environment, the staff are referred to as “Dynamos.” Your job as a Supervisor is to lead this team by example, ensuring that the store remains the customer’s first choice for value. You will balance hands-on floor work with essential administrative duties and cost-control strategies.
Key Responsibilities
Sales & Store Image
- Customer Service: Drive sales by ensuring every customer receives exceptional service.
- Store Standards: Maintain world-class store standards, including the correct presentation and promotion of stock.
- Pricing Integrity: Ensure all products are priced correctly to reflect PEP’s famous “price image” (Value for Money).
Operations & Administration
- Admin Compliance: Complete all in-store administrative duties accurately and on time, following strict company guidelines.
- Cost Management: Drive a “low-cost” culture by finding efficiencies in daily store operations and reducing waste.
- Housekeeping: Maintain high standards of health, safety, and general store cleanliness.
Stock & Cash Security
- Loss Prevention: Minimize stock loss by fostering a healthy store culture and strictly following security measures.
- Cash Handling: Oversee accurate cash handling procedures to ensure zero variances at the till points.
Leadership & Culture
- Team Development: Lead and support your team of Dynamos, providing clear direction and guidance.
- Culture Ambassadorship: Actively promote the Sikhula KunYe company culture, which focuses on mutual growth and respect.
Job Requirements
- Education: Grade 12 (Matric).
- Experience: Ideally 1–2 years of experience in a retail environment, specifically in an assistant leader or 2IC (Second-in-Charge) role.
- Tech Skills: Must be computer literate.
- Availability: Must be willing to work retail hours, including weekends and holidays.
Essential Attributes
- Owner Mindset: The ability to think like a business owner—planning, leading, organizing, and controlling your section.
- Communication: Strong interpersonal and leadership skills to motivate a diverse team.
- Resilience: Comfortable working under pressure in the fast-paced environment of a major mall like Centurion Mall.
- Integrity: Demonstrable honesty and a willingness to “go the extra mile.”
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