Sales Associate | homechoice (Kolonnade Shopping Centre)

Location: Pretoria, Gauteng

Showroom: Kolonnade Shopping Centre Showroom

Posted Date: 27 July 2026

Closing Date: 14 August 2026

Employment Type: Permanent

Experience Level: Associate (1+ Year Retail Sales)

Role Purpose

Deliver an exceptional in-showroom experience by converting customer visits into sales through effective product demonstrations, needs analysis, account openings, and accurate order processing while upholding high visual standards.

Key Responsibilities

1. Sales Execution & Customer Conversion

• Active Engagement: Greet and consult with showroom visitors to analyze their homeware needs and convert visits into sales.
• Product Demonstrations: Present product features, benefits, catalog pricing, and current promotional offers clearly.
• Target Focus: Meet and exceed personal sales targets, conversion rate metrics, and sales productivity expectations.

2. Customer Journey & Account Management

• Full-Journey Support: Guide customers through product selection, order placement, payments, account openings, and after-sales support.
• Query Resolution: Address basic queries and escalate complex customer issues to the Store Supervisor or Showroom Manager.

3. Order Processing & Administration

• Accurate Capturing: Capture orders, documentation, card payments, refunds, and credits accurately in system portals.
• Compliance & Audits: Ensure all credit application documents are complete, compliant, and ready for internal audits.

4. Stock Handling & Showroom Standards

• Merchandising: Maintain high visual presentation standards, floor housekeeping, and attractive display setups.
• Stock Control: Assist with floor replenishment, receiving stock deliveries, stock movements, and reporting inventory discrepancies.

Job Requirements

• Education: Grade 12 / Matric (Essential requirement).
• Experience: Minimum 1 year of retail sales experience in a target-driven, customer-facing environment. (Homeware retail experience is advantageous).
• Vetting: Clear credit and criminal record.
• Schedule: Availability to work retail shifts, weekends, and public holidays.
• Key Attributes: Persuasive, confident communicator, detail-oriented, accurate with numbers/admin, and highly customer-focused.

Apply here